Customers and loyalty
Give store teams customer context at the point of sale.
RetailGrid positions customer profiles, lookup, VIP grouping, repeat purchase context, and loyalty-ready workflows as part of the daily retail operating system.
Customer management
Customer data should support the counter, not bury the team.
RetailGrid keeps the language practical: customer profiles, contact details, search, VIP customers, purchase context, and loyalty workflows that help stores support repeat purchases.
Customer panel
Lookup at POS
Search by name, email, or phone before completing the sale.
Loyalty-ready positioning
A clear story for repeat retail trade.
RetailGrid builds loyalty directly into everyday counter workflows: customer profiles, quick phone or email lookup, repeat purchase tracking, and VIP segments.
Customer profiles
Store contact details, account context, and customer status in one retail screen.
Purchase context
Connect customers to sales and repeat buying patterns where the POS workflow needs it.
Loyalty support
Support loyalty rewards, VIP tiers, and customer recognition without complex third-party apps.
Customer context at checkout
Recognise repeat shoppers the second they reach the register.
Staff can search by mobile number, email, or surname in seconds. View customer purchase history, apply customer-specific discounts, and reward repeat visits.
Customer fit
Want loyalty built into the POS conversation?
Tell us whether customer lookup, VIP groups, points, rewards, or purchase history are important to your stores.